Your First Visit

Thank you for choosing our office for your dental needs.

We strive to provide a comfortable environment where you'll feel confident in the level of dental care you receive.

When you arrive for your first visit, please be prepared to complete all insurance and health information forms that will allow us to begin your dental treatment. We will ask you to fill out several forms that will get you acquainted with our office.

For your convenience, our patient forms are available online by clicking Here. Please follow this link and fill out the forms online.

Most new patient visits will consist of cleaning, any necessary x-rays and a thorough examination. This visit will help us get acquainted with each other and learn about your goals and desires for your dental treatment.

If your first visit is for a dental emergency, only the tooth in question will be addressed. Depending on the diagnosis, an additional appointment with adequate time may be necessary.

We believe that good dental care begins with open communication. We promise to discuss with you any symptoms present that may require further dental treatment, our diagnosis, alternative treatments that may exist, and our recommendations. Working together, we can achieve a true partnership, with one common goal-keeping your smile beautiful and your teeth, gums and jaw joints healthy!

New Patient Forms

Save time, take care of the paperwork now.

Our New Patient Forms are now available online for your convenience. Please follow this link and fill out the forms online. Your form will then be entered into our system. Thank you!

Financial Options

We deliver the finest care for our patients.

We are committed to providing quality and affordable dental health care. You have multiple options for payment available. For your convenience we accept cash, check, money orders, major insurance, Visa, Mastercard, Discover and American Express.

Visa MasterCard Discover American Express CareCredit

For larger treatment plans we are pleased to offer CareCredit with low or no interest payment options. Please click on the logo for more information. We will work with you to fit quality care into your budget by financial arrangements or by staging treatment over time. Like most things, do not be afraid to communicate your situation.

Payment is required at the time services are performed. Other financial arrangements are available when extensive dental care is necessary, or when the dentistry performed exceeds your budget or insurance benefits. We will be sensitive to your financial circumstances within the framework of sound business practices.

If you have questions regarding your account, please contact us at 719-527-9098. Many times, a simple telephone call will clear any misunderstandings.

Office Policy on Dental Insurance

Our office is committed to helping you maximize your insurance benefits.

If we have received all of your insurance information on the day of the appointment, we will be happy to file your claim for you.

You must be familiar with your insurance benefits, as we will collect from you the estimated amount insurance is not expected to pay. By law, your insurance company is required to pay each claim within 30 days of receipt. You are responsible for any balance on your account after 30 days, whether insurance has paid or not. If you have not paid your balance within 60 days, a re-billing fee of 1.5% will be added to your account each month until paid. We will be glad to send a refund to you if your insurance pays us.

PLEASE UNDERSTAND that we file dental insurance as a courtesy to our patients.

We do not have the contract with your insurance company, only you do. We are not responsible for how your insurance company handles its claims or for what benefits they pay on a claim. We can only assist you in estimating your portion of the cost of treatment. Any estimate give is just that, an estimate. It is NOT a guarantee of payment. We at no time guarantee what your insurance will or will not do with each claim. We also cannot be responsible for any errors in filing your insurance. Once again, we file claims as a courtesy to you.

INSURANCE DOES NOT PAY 100% OF ALL TREATMENT

Dental insurance is meant to be an aid in receiving dental care. Many patients think that their insurance pays 90%-100% of all dental fees. This is not true! Most plans only pay between 50%-80% of the average total fee. Some pay more, some pay less. The percentage paid is usually determined by how much you or your employer has paid for coverage, or the type of contract your employer has set up with the insurance company.

BENEFITS ARE DETERMINED BY YOUR INSURANCE COMPANY, NOT OUR OFFICE

You may have noticed that sometimes your dental insurer reimburses you/the dentist at a lower rate than the dentist’s actual fee. Frequently, insurance companies state that the reimbursement was reduced because your dentist’s fee has exceeded the usual, customary, or reasonable fee (UCR) used by the company. A statement such as this gives the impression that any fee greater than the amount paid by the insurance company is unreasonable, or well above what most dentists in the area charge for a certain service.

This can be very misleading, and not accurate. Insurance companies set their own fee schedules, and each company uses a different set of fees they consider allowable. These allowable fees vary widely, because each company collects fee information from claims it processes. The insurance company then takes the data and arbitrarily chooses what they deem an “allowable UCR” fee. This data is often up to 5 years old, and fees are set so that the insurance company can maintain a significant net profit (often 20%-30%).

Unfortunately, insurance companies imply that your dentist is over charging, rather than to say they are under paying, or that their benefits are low. Most of the time, the less expensive your policy is, the lower UCR fee schedule they will use to determine payment.

DEDUCTIBLES AND CO-PAYMENTS MUST BE CONSIDERED

When estimating dental benefits, deductibles and percentages of coverage must be considered. If they cover 50% of a procedure instead of 80%, they will pay significantly less, and the patient portion will be more. Patients are always responsible for their deductible, which is applied differently by each individual insurance plan or contract.

At all times, you can be confident that we will always provide you with our best services without regard to the limitations imposed by your insurance coverage. To do otherwise would violate our contract with you.

If you have any questions, our front office staff will be glad to assist you.

Request an Appointment Today!